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Guest Wifi Account Management Portal Help

Frequently Asked Questions


How to Register Attendees for an Event

There are two ways to register attendees for an event

  1. Self-service, when - before the event - an attendee uses url and passphrase, both provided by the event creator and follows the link to go through several steps to get registered
  2. Registration in kiosk, on the day of the event, when an attendee approaches an event authority (event creator or coordinators) and they register him/her for the event.

Self Service

Click on the url provided by the event creator, enter the passphrase and click the Validate button:

the Activate visitor account screen will appear. Provide all the details.

Do not forget to provide valid email address as a verification message will be sent to that address. Click on the Confirm Account button.

Locate the verification email received and click on the Link to finish the registration process

Select you password, note that password must be at least 8 characters long and consists of several types of characters: uppercase letters, lowercase letters and digits. Retype your password once more, provide Password Hint - this hint will be sent to the attendee - and press the Create Account button. Now your visitor account is created and you get a confirmation:

How to Reset Password for a Visitor

On main screen, click the button

Enter account name (visitor ID) you want a password to be reset for and press the Validate button. Note that you can only reset accounts created via this Portal.

type and re-type new password and then press the Reset Password button and you will see the confirmation screen: